Products and Services

Virtual Call Centers

Nowadays, many business rely on call centers for many and different purposes, from a very dynamic sales force, in the form of telemarketing, to customer support centers. You can find implementations of this concept in everyday service providers, like AT&T Customer Service, Florida Power and Light Customer Service, and many others.

Now, for a fraction of the price, you can count on an infrastructure solution equally powerful as the one used by the "big guys".

CTU Security, via customized VOIP technology, offers you several call center solutions with all that you will need, and at the same time gives you the level of control you desire in the design of your solution. We can provide you with Interactive Voice Response menus (IVR) and/or real human operators. We can help you build the scripts or let you implement them yourself. We can provide you with the actual people to do the job, or simply provide you with the hardware you need and let you. At the end, you decide and we comply.

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